Frequently Asked Questions About Virtual Tours


What types of virtual tours do you offer?

We offer several virtual tour solutions depending on your goals, including Matterport 3D virtual tours, custom virtual tours, Google virtual tours, and interactive aerial tours. We help clients choose the right format based on the property type, marketing goals, and how much interactivity or branding they need.

How do I know which virtual tour option is right for my property or business?

That depends on what you need the tour to do. We typically recommend Matterport when you want an immersive walkthrough, Google tours when local visibility matters, custom tours when branding and interactive hotspots are important, and aerial tours when the size, setting, or surrounding area are a major part of the story.

How are Matterport tours different from standard 360 virtual tours?

Matterport tours create a true 3D model of the space, which gives viewers a more immersive walkthrough experience and added spatial context. Standard 360 virtual tours are built from connected panoramic images, which makes them highly flexible for branding, custom navigation, hotspots, and embedded media.

Can virtual tours help with SEO and online visibility?

Yes, virtual tours can strengthen online presentation by keeping visitors engaged longer and giving them a better understanding of your space before they visit. In particular, Google virtual tours can support your Google Business Profile presence and help create a more complete visual experience in search and maps.

What kinds of properties and industries are a good fit for virtual tours?

We create virtual tours for apartment communities, commercial real estate, hospitality, retail, healthcare, universities, entertainment venues, and residential real estate. Virtual tours are especially useful when people need to understand layout, atmosphere, amenities, or location context before visiting in person.

Can you combine virtual tours with photography, video, or drone coverage?

Yes, we regularly bundle virtual tours with professional photography, video production, drone photo and video, and 3D rendering services. Combining services gives you a more complete marketing package and helps keep the visual presentation consistent across your website, listings, and campaigns.

Can your virtual tours be embedded on my website?

Yes, our virtual tours can typically be embedded on your website and used across marketing materials, landing pages, and other digital channels. We can also help guide you toward the right tour format based on where you want the experience to appear and how you want customers to interact with it.

How do I get a quote for a virtual tour?

The best way to get started is to send us the property location, the type of space, and a little context about what you want the tour to accomplish. From there, we can recommend the best virtual tour option and provide pricing through the West 360 Digital contact page.

We’re here to help build a solution for you.