Frequently Asked Questions


What kinds of services do you offer at West 360 Digital?

We offer a full range of visual marketing services, including virtual tours, photography, video production, drone media, and 3D renderings. Across those categories, we create solutions like custom tours, aerial tours, Google tours, Matterport 3D tours, pre-construction visuals, 3D floor plans, and virtual staging to match the needs of different properties and industries.

What types of businesses and properties do you work with?

We work with clients across residential real estate, commercial properties, healthcare spaces, hospitality venues, and other industry-specific environments. Our goal is to recommend the right mix of media based on how you need to market the space and who you are trying to reach.

How do you decide which services are the best fit for a project?

We look at the property type, the story you want to tell, and where the content will be used, then we help you choose the right combination of tours, photography, video, drone coverage, or renderings. In many cases, the best solution is a coordinated package rather than a single service.

Can you combine multiple services into one marketing package?

Yes, we do that often. We can build a package that combines services like custom virtual tours, photography, video production, drone photo and video, or 3D renderings so your marketing feels more complete and consistent across platforms.

What virtual tour options do you offer?

We offer several virtual tour formats, including custom virtual tours, aerial virtual tours, Google virtual tours, and Matterport 3D virtual tours. We recommend the best option based on whether you need a branded experience, aerial context, Google visibility, or a more immersive 3D walkthrough.

What should we expect for scheduling, delivery, and hosting?

For photography, we usually schedule about a week out and typically deliver photos within a week of the shoot date, while video timelines are often longer depending on scope. For custom and Matterport-style tours, we also talk through hosting up front, because ongoing hosting may be required and hosting costs can be additional depending on the platform and project setup.

How do we get started or request a quote?

The best way to get started is to tell us a little about your property, goals, and which spaces or services you are considering, and we can help shape the right solution. You can reach out through our contact page, or explore more of our industries served and services if you are still comparing options.

We’re here to help build a solution for you.